Thursday, January 29, 2009

Air Canada - Dishonest Advertising

Air Canada is one of the worst airline companies at misleading customers about its prices. If it were a European company, it would never be allowed to get away with how it advertises its fares.

First of all, for international destinations, it advertises one-way fares.....but:
"Sample fares shown are each-way based on a round-trip purchase."

Huh? If you have to buy round-trip, like Air Canada is telling people that these fares are ONLY valid for round-trip purchase, then ADVERTISE THE ROUND TRIP FARE! Don't try and get away with the one-way fare listing, when purchasing one-way is not allowed at this price range....

I then did a random search for flights from Toronto (YYZ) to Frankfurt (FRA).
I found YYZ->FRA for $276 and FRA->YYZ for $236.
Altogether: $512 - that's not bad at all, right?

WRONG!!!

After you pick your flight, you are saddled with (in CAD):
$224 Fuel Surcharge
$20 Canada Airport Improvement Fee
$10.50 German Airport Security Levy
$17 Canada Air Travellers Security Charge
$1 GST
$38.78 German International Passengers Levy

for a grand total of: $823.28 for the entire ticket.

European advertising rules would ensure that the customer knew that the ticket was from the outset, going to cost $823.28, and not allow Air Canada to show $276 and $236 each-way base fares.

Don't get duped by Air Canada advertising....it's a FRAUD!
BOYCOTT Air Canada!!

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